Platform / Live
Jan 17, 2024

Route re-optimization improvements

We've enabled additional functionality to provide route planners more flexibility when it comes to re-optimizing stops in routes that are already in progress.

Similar to the recently announced driver re-optimize feature, when any stops in a route are marked as Delivered or Attempted out of order from their originally optimized sequence, route planners can now consolidate and re-optimize all the remaining stops on a route into the most efficient order:

A Toronto route map with the three-dots button circled under it and an arrow pointing to Re-optimize in the menu that opens

Once clicked, a prompt will display providing you with the option to re-optimize the remaining stops in your route:

The “Re-optimize remaining stops?” prompt, saying some stops were completed out of order, with Don't re-optimize and Re-optimize remaining buttons

For additional details on re-optimizing unstarted routes and routes in progress, see the support article for this feature.

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